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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: KPI Scorecard - Save / Save As Bug
Hello @PaulFleetwood , I have send you an email regarding the information I need for creation of the case for Support. Please, double check it and let me know. Thank you very much.1 -
Re: How to Reject and Resubmit transaction to use new approval rule assignment for SuiteApprovals?
Hello @ChuckAcc , Thank you so much for provided information. Based on my research, I found that the wrong approval chain was reviewed by our QA engineers and they confirmed that this is the expected…2 -
Re: Is there a way we can manually link a Purchase Order to a Sales Order after raising it?
Hello @User_EISK3 , To manually link the Purchase Order with the Sales Order is currently not possible in a system. We do have created the following Enhancement request for this functionality: 75340 …1 -
Re: How to Set Up "rounding", "rounding up", or "rounding down " on the Entity level?
Hello @Joe Mao , The Rounding options are linked to the Set Up Taxes. You may double check the following SuiteAnswer which is nicely describing the settings options for rounding: 21817 - Setting Tax …1 -
Re: Why does "is individual" field not working in Customer CSV Import?
Hello @MA User_576EZ , Based on the information I found is that the system doesn't allow us to attach a contact record to Customer who is type: Individual. This is not possible to do in UI not e…1
